They dreamt about a new network. Now they are in one
A lot of customers wanted to switch to a new network but they were afraid of the formalities. We convinced them it was a “walk in the park.”
Creating a brand from scratch – from brand strategy, the communication strategy to the name, logo and visual identity
EFFIE award for a pilot program ”The 4 arrives”
Over 1 million customers in less than a year since the brand appearance on the market
Ca 11 million customers now
4 EFFIE awards in five and a half years of cooperation
One of the most effective mobile company launches by Frost &Sullivan’s magazine
As Play has become big, it needed to appeal to a wider group of customers. We had to create a platform that would establish the brand as one suitable for more general public – this led us to create “I’m in PLAY” platform.
The theme was the repeated wording, which was supposed to convince people that „everyone has Play”:
“Hi, are you in Play?”
“Excuse me, are you in Play?”
“I’m sorry, you’re in Play?” etc.
Following this communication, more than 1 million. customers moved to Play in 2010.
Till now Play communication platform is bases on this thought and till now each year over 70% of people who want to change the operator, chose PLAY.